Securus Mobile

3.60

Information

Category:

Communication

Price:

Free

Rank:

49

Rating:

3.60

Overview

Securus Mobile is a comprehensive communication app designed specifically for staying connected with incarcerated individuals. The app offers multiple ways to maintain contact, including video calls, messaging services, and prepaid calling account management. With features like Video Connect, users can schedule and conduct video sessions from anywhere in the world using Wi-Fi or cellular data. Additionally, the messaging services allow users to send and receive messages, eCards, and even short video messages called VideoGrams.

The app also provides robust account management tools. Users can create and manage their Securus Online accounts, update passwords, and set up security questions. For those utilizing the AdvanceConnect feature, funds can be added and managed to ensure seamless communication. Furthermore, Securus Debit allows deposits that incarcerated individuals can use for various purposes, such as making calls or purchasing digital content. This makes Securus Mobile an essential tool for anyone looking to maintain meaningful connections under challenging circumstances.

Features

Securus Mobile stands out due to its diverse range of features tailored for communication needs. One of the key highlights is Video Connect, which enables users to enroll, schedule, and manage video sessions with incarcerated individuals. It includes functionalities like syncing session details with personal calendars, receiving notifications for upcoming sessions, and testing Wi-Fi or cellular connections to ensure quality.

In addition to video capabilities, the app excels in messaging services. Users can send and receive messages, attach photos, and even send digital greeting cards known as eCards. The Securus Text Connect feature facilitates real-time two-way text messaging, allowing users to purchase 'Connects' for ongoing communication. Moreover, the app supports prepaid calling account management through AdvanceConnect and Securus Debit, providing options to fund accounts, manage phone numbers, and view transaction histories. These features collectively ensure a reliable and versatile communication experience.

Real-time messaging speed & reliability

Real-time messaging speed and reliability are crucial for maintaining seamless communication, especially in environments where timing is essential. Securus Mobile excels in this area by providing robust features that ensure messages are delivered promptly and consistently. The app's infrastructure is designed to handle high volumes of messages without delay, making it ideal for users who require instant communication.

The Securus Mobile app incorporates advanced technology to maintain a reliable connection, even in areas with fluctuating network conditions. By optimizing data transmission protocols, the app minimizes latency and maximizes message throughput. This ensures that whether you're sending an eMessage, eCard, or using Securus Text Connect, your communications reach their destination without unnecessary delays.

For users, this means peace of mind knowing that their important messages will be received in real-time. Whether scheduling a Video Connect session, managing prepaid calling accounts, or engaging in text-based conversations, the speed and reliability of message delivery enhance the overall user experience. This reliability fosters trust and encourages more frequent use of the app's comprehensive communication services.

Media sharing support

Media sharing support is a vital feature for modern communication apps, enabling users to exchange various forms of digital content seamlessly. Securus Mobile offers extensive media sharing capabilities, allowing users to send photos, videos, and digital greeting cards known as eCards. This functionality enriches the communication experience by letting users express themselves more vividly and personally.

The app provides multiple ways to share media, including attaching up to five eCards and photos to a single message. With Snap nu2019 Sendu2122, users can capture new images or select from their gallery to share instantly. Additionally, the app supports sending 30-second VideoGrams, adding another dynamic layer to personal interactions. These features collectively create a versatile platform for meaningful exchanges.

Moreover, Securus Mobile ensures that media sharing is not only diverse but also secure and efficient. Users can manage their media files, view transaction histories, and update payment methods within the app. This comprehensive approach to media sharing enhances user engagement and satisfaction, making Securus Mobile a preferred choice for those seeking rich, multimedia communication options.

Pros

User-friendly interface

Comprehensive account management

Multiple communication methods

Real-time notifications

Secure transaction handling

Cons

Requires Android 11.0+

Limited to specific facilities

Additional costs for features

Dependent on facility policies

Occasional connectivity issues

FAQs

What is this app and what can I use it for?

A communication app for staying connected with incarcerated individuals offering video calls and messaging.

How do I download and install this app on my device?

Visit Google Play Store, search for Securus Mobile, and tap Install to download and install it on your device.

How do I get started after opening the app for the first time?

Create a Securus Online account, set up security questions, and explore available features like Video Connect.

What are the main features and capabilities of this app?

Video calls, messaging, prepaid calling account management, and sending digital greeting cards.

How can I customize my experience and adjust preferences?

Adjust settings like notification preferences, security questions, and linked phone numbers within the app.

How do I save or bookmark my favorite content for later access?

Save favorite content by managing bookmarks in the app's message or video sections for easy access later.

How can I share content with friends or on social media?

Share content directly via integrated social media options or messaging features provided within the app.

How do I access detailed information and explore more content?

Access detailed information through the app's help section or explore more content via the main menu.

What permissions does this app need and how do I manage them?

The app needs permissions for camera, microphone, and notifications which can be managed in device settings.

How do I check for updates and keep the app running smoothly?

Check for updates in the Google Play Store and ensure the app is regularly updated for optimal performance.
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