GoTo

4.80

Information

Category:

Business

Price:

Free

Rank:

46

Rating:

4.80

Overview

GoTo is a comprehensive business communication solution designed to enhance workplace flexibility and connectivity. The app integrates phone, messaging, meeting, training, and webinar capabilities into a single platform, making it an ideal choice for professionals who need seamless communication tools on the go.

One of GoTo's standout features is its multi-channel inbox, which consolidates SMS, webchat, and social media communications in one place. This allows users to engage with customers across various platforms without switching between apps. Additionally, the app offers HD audio and video quality, ensuring crystal-clear communication during calls and meetings.

With functionalities like Business Calendar Integration, Caller ID Swap, and Find Me Follow Me, GoTo empowers businesses to maintain professional communication standards while offering flexibility for remote work scenarios. These features make it particularly valuable for teams that require reliable communication tools to stay productive regardless of location.

Features

GoTo stands out with its robust set of features tailored for modern business needs. The app provides HD-quality voice and video calls, ensuring professional-grade communication for all user interactions. Its integration with business calendars and meeting reminders helps streamline scheduling and ensures users never miss important appointments.

The multi-channel inbox is another key feature, consolidating SMS, webchat, and social media messages into a unified interface. This functionality not only simplifies customer engagement but also allows users to assign, resolve, and manage conversations directly from their mobile devices. Additionally, advanced call management features such as Call Back, Instant Response, and Find Me Follow Me provide granular control over incoming communications.

For businesses operating in diverse environments, GoTo offers practical solutions like PSTN cellular fallback for areas with poor data coverage and local contact merging with company directories. These thoughtful features ensure uninterrupted communication flow and enhance overall operational efficiency.

Collaborative work features

Collaboration is at the heart of modern business operations, and GoTo excels in providing robust collaborative work features. The app offers a fully integrated solution for phone, messaging, meetings, training, and webinars, making it an all-in-one platform for communication and collaboration.

GoTo ensures that users can work from anywhere while staying connected with customers and colleagues. With Business Calendar Integration and Meeting Reminders, managing schedules and meetings becomes seamless. This feature allows teams to stay aligned and ensures that no important meeting or deadline is missed.

The multi-channel inbox consolidates SMS, webchat, and social media communications into one place, streamlining customer interactions. Users can assign, unassign, and resolve conversations on the go, ensuring efficient handling of customer inquiries. This comprehensive approach empowers businesses to maintain consistent and effective communication.

Task management

Effective task management is crucial for productivity, and GoTo provides several tools to help manage tasks efficiently. One standout feature is the Caller ID Swap, which allows users to control what business number their customers see. This ensures professional communication and helps maintain a clear distinction between personal and business interactions.

GoTo also includes Find Me Follow Me functionality, enabling users to fully manage incoming call behavior. This ensures that important calls are never missed, as the system can route calls to multiple devices or numbers based on predefined rules. Additionally, Instant Response automates communication by sending text messages to missed calls, keeping clients informed even when immediate personal contact isn't possible.

For those moments when data coverage is poor, GoTo allows switching to a PSTN cellular phone number, ensuring uninterrupted communication. These features collectively enhance task management by providing reliable and flexible communication options, ultimately boosting overall productivity.

Pros

User-friendly interface

HD audio and video quality

Multi-channel inbox

Robust call management

Flexible remote work support

Cons

Limited free features

Subscription costs

Occasional bugs

Steep learning curve

High system requirements

FAQs

What is this app and what can I use it for?

A flexible-work communication app for calls, meetings, and messaging.

How do I download and install this app on my device?

Search 'GoTo' on Google Play Store, tap Install, and follow prompts.

How do I get started after opening the app for the first time?

Sign up or log in, then set preferences in the Settings menu.

What are the main features and capabilities of this app?

Offers HD calls, multi-channel inbox, calendar integration, and more.

How can I customize my experience and adjust preferences?

Adjust settings via the Preferences menu to personalize your experience.

How do I save or bookmark my favorite content for later access?

Use the Bookmark feature to save important messages or contacts.

How can I share content with friends or on social media?

Tap Share button to post content to social media or send via SMS.

How do I access detailed information and explore more content?

Access detailed info through the appu2019s Info tab or Help section.

What permissions does this app need and how do I manage them?

Needs mic and camera access; manage in device Settings under Apps.

How do I check for updates and keep the app running smoothly?

Enable auto-updates in Google Play Store or manually check for updates.
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