1800 Contacts

4.60

Information

Category:

Medical

Price:

Free

Rank:

49

Rating:

4.60

Overview

1800 Contacts is a leading mobile application designed specifically for ordering contact lenses with maximum convenience and efficiency. The app offers an extensive range of contact lenses, ensuring availability of virtually any prescription you might need. With features like simple prescription input, either manually or by scanning the lens box, users can effortlessly place orders. For returning customers, reordering is even faster with just three taps. Additionally, ExpressExam™ allows users to renew their prescriptions online through a quick vision test, saving time and hassle of visiting a doctor's office.

Beyond basic ordering, the app provides value-added services such as vision insurance integration, automatic subscription management, and a unique satisfaction guarantee called the 'Gajillion Percent Promise.' This promise includes benefits like free shipping, free returns, free lens replacement in case of damage, and price match assurance. The app also ensures 24/7 customer support via call, email, or text, promising prompt assistance from dedicated representatives. These comprehensive features make 1800 Contacts an indispensable tool for anyone who wears contact lenses.

Features

One of the standout features of 1800 Contacts is its streamlined ordering process. First-time users can enter their prescription details manually or use the innovative lens box scanning feature to automatically import their prescription information. Returning users benefit from an even more simplified experience, allowing them to reorder their contacts in just three taps. Furthermore, the app incorporates ExpressExam™, an integrated online vision test that connects users with board-certified eye doctors who can issue new prescriptions within hours, enhancing user convenience significantly.

In addition to easy ordering and prescription renewal, the app offers robust support for vision insurance, enabling users to quickly find and apply their benefits directly through the app. Subscription management is another key feature, allowing users to modify their orders, update prescriptions, or pause deliveries as needed. Privacy-conscious users will appreciate the app's transparent data collection policies, which ensure permissions are requested before accessing sensitive information like location, camera, or microphone. These features collectively create a seamless, secure, and highly personalized experience for managing all your contact lens needs.

Medical content credibility & expert review

In the realm of medical applications, content credibility is paramount. The 1-800 Contacts app ensures that all information provided is vetted by board-certified eye doctors who issue new prescriptions through the ExpressExam feature. This guarantees that users receive accurate and reliable contact lens prescriptions without needing to visit a physical clinic.

The app's partnership with major vision insurance companies further enhances its credibility. By integrating insurance benefits directly into the ordering process, users can be confident that their purchases are not only convenient but also compliant with industry standards. This collaboration underscores the app's commitment to providing trustworthy and regulated services.

Additionally, the app offers comprehensive customer support available 24/7. Users can reach out via call, email, or text and receive assistance from knowledgeable representatives. This level of service reassures users that any questions or issues regarding their prescriptions will be handled by professionals dedicated to maintaining high medical standards.

Teleconsultation quality

Teleconsultation has become an essential aspect of modern healthcare, and the 1-800 Contacts app excels in this area through its ExpressExam feature. This innovative tool allows users to take a quick online vision exam, which is then reviewed by a board-certified eye doctor. Within a few hours, users receive a new prescription, ensuring both speed and quality in teleconsultations.

The convenience of renewing prescriptions remotely is complemented by the app's user-friendly interface. Whether entering prescription details manually or scanning the lens box, the process is streamlined for efficiency. For those who upload a paper prescription photo, faster shipping options are available, enhancing the overall teleconsultation experience.

Moreover, the app provides multiple prescription options, allowing users to find the best fit for their eyes, lifestyle, and budget. With free returns and exchanges, including shipping, users can experiment with different lenses risk-free. This flexibility, combined with exceptional customer service, ensures that teleconsultations via the 1-800 Contacts app are thorough, personalized, and satisfactory.

Pros

User-friendly interface

Fast prescription renewal

Extensive lens inventory

Excellent customer service

Comprehensive insurance integration

Cons

Limited to certain states

Subscription mandatory

Privacy concerns

Additional fees for rush

Prescription upload issues

FAQs

What is this app and what can I use it for?

A convenient app to order and manage contact lenses easily

How do I download and install this app on my device?

Visit Google Play Store, search for 1800 Contacts, and tap install

How do I get started after opening the app for the first time?

Enter your prescription or scan the lens box to start ordering

What are the main features and capabilities of this app?

Ordering, ExpressExam, insurance integration, subscription management

How can I customize my experience and adjust preferences?

Adjust preferences in settings for personalized experience

How do I save or bookmark my favorite content for later access?

Save favorite lenses in your account for future purchases

How can I share content with friends or on social media?

Share lens options via social media or messaging apps

How do I access detailed information and explore more content?

Explore detailed lens info and user guides in the app

What permissions does this app need and how do I manage them?

App needs camera and location access for certain features

How do I check for updates and keep the app running smoothly?

Enable auto-updates in Google Play Store for latest version
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